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内容简介：
In today's highly competitive business environment, trainers are under increasing pressure to justify every training dollar. They must have a clear objective of what their training will accomplish and a specific plan for reaching their goal.
In this important resource, renowned training consultant and author Jean Barbazette presents a step-by-step approach?to successful training needs assessment. The author provides models and tools to help trainers become strategic and focused in order to achieve greater results. Training Needs Assessment will help any trainer go beyond the basics of asking a few questions in order to target their session. The book includes the critical information trainers need to select the right type of needs analysis and conduct the needs analysis appropriately. Training Needs Assessment also shows how to create a solid training plan that will help sell management on a program that will meet their business training needs.
Designed as a practical hands-on resource, Training Needs Assessment includes?a companion CD-ROM filled with dozens?of ready-to-use forms, templates, checklists, and data-gathering?tools to diagnose learning needs.
Training Needs Assessment is the second volume in Pfeiffer's The Skilled Trainer Series.
"In this volume, Jean Barbazette—a true training pro—shares her tips and tricks for conducting a training needs assessment. Theoretically sound, yet infinitely practical, Barbazette guides trainers through each phase of a needs assessment, from starting the process to reporting the data to management. This book is an essential tool for both trainers who need to learn about needs assessment on-the-job, and students in academic courses on instructional design, needs assessment, and training."
—Saul Carliner, Ph.D., CTDP, assistant professor, Graduate Program in Educational Technology, Concordia University, Montreal, Quebec, Canada
作者简介：Jean Barbazette is the president of The Training Clinic, a training consulting firm, and author of Instant Case Studies, Successful New Employee Orientation, Second Edition, and The Trainer's Journey to Competence: Tools, Assessments, and Models, all from Pfeiffer, and The Trainer's Support Handbook.
书籍目录：
Contents of the CD-ROM
Acknowledgments
Introduction
Chapter 1: What Is Needs Assessment?
What Is Needs Assessment?
Why Conduct a Needs Assessment?
Why Are Needs Assessments Valuable to an Organization?
How Are Training Needs Assessments Done?
What Is Involved in the Process of Conducting a Needs Assessment?
How Can You Convince Your Client to Invest in a Needs Assessment Effort?
How Can the Trainer Set Expectations and Gain Participation When Conducting a Needs Assessment?
Who Decides Which People Are Involved and What Measures Are Assessed?
How Are Problems and Barriers Overcome When Conducting a Needs Assessment?
Chapter 2: Is It a Training Need? How to Conduct a Performance Analysis
What Is Performance Analysis?
What Is the Purpose of Performance Analysis?
How Is Performance Analysis Conducted?
What Is Post-Training Performance Analysis?
What Are the Problems and Cautions When Conducting Performance Analysis?
What Needs to Be Done with the Information Collected?
Chapter 3: How to Gather Information
What Is the Purpose or Objective of Collecting the Information?
Where Can You Find Existing Information, or Does New Information Have to Be Gathered?
What Is the Difference Between Informal and Formal Information Collection?
What Are the Key Elements in Constructing Written Surveys?
What Are Different Forms for Survey Questions?
What Are Guidelines to Collect Statistically Significant Information?
When and Why Are Interviews Appropriate to Gather Information?
Chapter 4: Feasibility Analysis
What Is the Purpose of a Feasibility Analysis?
How Is a Feasibility Analysis Conducted?
Chapter 5: Needs Versus Wants Surveys
What Is a Needs Versus Wants Survey?
How Is It Conducted?
Who Should Do It and How to Interpret Results?
Chapter 6: Goal Analysis
What Is the Purpose of Goal Analysis?
How Is It Conducted?
Chapter 7: Task Analysis
What Is the Purpose of Task Analysis?
What Is the Difference Between Job Analysis and Task Analysis?
How Is It Conducted?
What Makes Conducting a Task Analysis Difficult?
What Is Done with the Results of a Task Analysis?
Chapter 8: Target Population Analysis
What Is the Purpose of Target Population Analysis?
How Is Target Population Analysis Conducted?
What Types of Decisions Are Made from the Results of a Target Population Analysis?
Chapter 9: Contextual Analysis
What Is Contextual Analysis?
How Will the Training Be Delivered?
When Will the Training Be Presented?
What Are the Other Requirements to Deliver the Training?
Chapter 10: Develop and Present a Training Plan to Management
What Is in a Ten-Part Training Plan?
How Is a Plan Presented to Management to Gain Approval?
Needs Assessment Competencies
Training Planner Competencies
Glossary
Bibliography
Index
About the Author
How to Use the CD-ROM
Pfeiffer Publications Guide
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This book covers the essentials of needs analysis from the emerging trainer′s perspective by providing just the right amount of support and knowledge without going too deep into the subject. The topics covered include when and how to do a training needs analysis; using informal and formal analysis techniques; goal, task and population analysis; and how to develop and present a training plan for management approval. Each chapter includes appropriate data gathering tools. The Skilled Trainer series provides practical guidance for those who′ve had some exposure to training and would like to take their career to the next level.
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